T’s & C’s

Terms of sale

All transactions made on this site are on the understanding that you agree to our Terms & Conditions. Your statutory rights are not affected.

Payment Methods

All payments on this website are processed through PayPal who offer an industry standard


secure on-line payment system. This does NOT mean that you have to have a PayPal account

to make a payment - you can use any credit or debit card to pay for your purchase..

Print, Canvas & Acrylic Sales

Processing and Delivery


Orders should be with you within 7-10 working days of placing them but will normally arrive

much sooner than this. If you need to have something delivered urgently, then just give me a

ring or email and I will try to get delivery to you as soon as possible. Items are normally

dispatched with a courier sign for on delivery


All P&P prices include delivery to the UK. If you need a print to be sent abroad then I am

happy to do this for you ‘at cost’. Just contact me for a price. You may also consider ordering

a print only in these circumstances as this can be sent out rolled and wrapped in tissue paper

sealed inside a protective cardboard tube at very little cost.
Returns policy

We want you to be entirely happy with your purchase but, if you are not satisfied, please

follow these guidelines.

1. Please return your unwanted items to me within 7 days of purchase in perfect unused

condition in the original shipping container and we will give you a full refund or

exchange.

2. If your item(s) is/are faulty, please inform me immediately.

3. Postage cannot be refunded, unless the item is faulty.

4. I recommend that you return goods using a tracked service as I am not responsible for

items that go missing.

5. On the receipt of goods, your refund/exchange will be arranged providing that the

goods are in resell-able condition.

6. Refunds will be credited to original method of payment. Once the item(s) have been

refunded you will receive a confirmation email from PayPal. If the item(s) are being

exchanged, they will be sent out to you within 7 working days.

John Carson’s Photography